Ongoing research

Learn about the Chair in Digital Government's current research projects.

Other research projects included:

Successful projects in digital government

This research explored the factors and conditions of successful digital government projects. The work was an update of the 2012 study we undertook into benefits realisation, conducted for the Office of the Auditor-General.

Since then, we observed a rapidly changing environment, both technologically, institutionally, and socially, and a continuing history of digital government projects that have failed. We explored six to eight case studies of successful digital government and aim to learn from their success.

Research topics

Topics explored by Chair researchers included:

  • digital inclusion and digital transformation
  • digital engagement
  • identity, privacy, and security
  • governance and transparency
  • benefits realisation
  • managing digital government initiatives
  • access to government and digital inclusion
  • big data, algorithms, data analysis, and changes in public policy
  • joined-up government and information sharing
  • collaborative governance
  • public data management and open government
  • management of electronic public records
  • digital democracy.