Student interest and conflict resolution
It’s important to us that our students study, live, and socialise in a supportive and respectful environment.
About Tauria
The Tauria—Student Interest and Conflict Resolution team is a central point for students to receive advice and support about responding to threatening, inappropriate and concerning behaviour. By identifying concerns early, the Tauria team works across the University to respond and resolve issues in a supportive and non-adversarial manner. They assess risks, identify support needs, and work alongside you and others to ensure a safer community.
You can have a confidential conversation or receive advice from the Tauria team about any of the following:
- threatening or aggressive behaviour
- bullying or harassment
- sexually harmful behaviour
- unwanted attention
- racism, xenophobia, homophobia, transphobia, discriminatory, inequitable, or hateful behaviours
- concerns for your safety or the safety of someone else
- worries about someone’s wellbeing or welfare
- family violence
- conflict and complaints
- any concerning or harmful behaviour not in keeping with the University's values.
Our Tauria—Student Interest and Conflict Resolution team is available to support students and staff experiencing conflict, or who have a complaint or an issue with anyone in the University community.
Contact us for a confidential conversation about your options for support and reporting. Complete the online form or email studentinterest@vuw.ac.nz. Members of the team are available Monday to Friday, 9 am to 4.30 pm.
If you require urgent assistance on campus, contact Security on 0800 842 8888.
If you are immediately concerned about your safety or the safety of someone you care for, call the emergency services on 111.
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Tauria—Student Interest and Conflict Resolution team
Get in touch if you have concerns, are feeling unsafe, and to keep yourself and others safe.
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Complaints and conflict resolution
Find out how to raise a concern, make a complaint or resolve a conflict. There is support available to help you through the process.
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Sexually harmful behaviour
Te Herenga Waka—Victoria University of Wellington is committed to supporting a learning environment that is free from sexually harmful behaviour.
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Safer communities
As a student or staff member you can receive confidential advice and support about responding to threatening, inappropriate, and concerning behaviour.
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Respectful communities
All students at Victoria University of Wellington are entitled to study, socialise, and work in an environment of safety and respect.
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Restorative processes
As a restorative university, all students and staff at Victoria University of Wellington are part of a community that promotes positive relationships.
Course-related issues
If you need help with your courses—for example, with your ID, enrolment, extensions, or withdrawing—go direct to your Student Success Adviser.
We have worked with Victoria University of Wellington Students' Association, the University's Sexual Violence Prevention Working Group, and external specialist services to create this section of our website. We want to continue to work with our community to ensure accessible and accurate information. Feel free to pass on any feedback to studentinterest@vuw.ac.nz