Chloe Latto

Human-AI Collaboration Impact on Organisational Structures

Email chloe.latto@vuw.ac.nz

Supervisors Dr. Alex Richter and  Dr Mary Tate

Profile

After completing my bachelor’s degree, I entered the workforce in hope of implementing my learning. Starting as a Project Administrator and working up to a Project Manager within technology implementation projects, I found a new excitement to learn more in the field of IT and further my knowledge in business. After a 3-year study break I completed my EMBA with my research project centred around how technology impacts short-term memory and how this correlate to workplace productivity. After taking a further year off research to focus on my career, I became increasingly interested in research and how I could investigate organisational problems through academia and contribute to the wider knowledge base and future organisational success through my findings. This has led to commencing my PhD with a focus on how human-AI collaboration impacts organisational structures.

Abstract

The introduction of generative artificial intelligence (AI) technologies has brought with it a myriad of uncertainty and challenges for organisations. Throughout this research proposal, I perform a literature review using grounded theory methodology to determine what key themes are emerging on the topic of human-AI teams’ disruption on organisations, including key success factors for implementing human-AI teams, types of use cases, and challenges for implementing human-AI teams. This identifies a gap in literature which this project seeks to close. Utilizing socio-technical theory we seek to answer the research question “how does human-AI collaboration impact organisational structures?”. This research aims to establish a clear linkage between human-AI collaboration and organisational structures using empirical evidence to draw conclusions, increasing academic knowledge on the topic. Additionally, this research seeks to develop practical knowledge to ensure organisational decision-makers understand the requirements to enable success and provide advice to business decision-makers on how to effectively assess the impacts and structural changes associated to human-AI collaboration.

Qualifications

Bachelor of Commence, Victoria University of Wellington

Executive Master of Business Administration, Victoria University of Wellington

Research interests

Chloe is passionate about bringing academia and profession together to target key issues in business, primarily around organisational structure, and restructure, and provide researched solutions.