Bayu Nuswantoro

Bayu is exploring the role of visibility in hybrid work

Photo of PhD Bayu Nuswantoro
PhD student Bayu Nuswantoro

Email: bayu.nuswantoro@vuw.ac.nz

Supervisors: Professor Alex Richter and Professor Kai Riemer

Profile

Bayu's academic journey in Information Systems began during his undergraduate studies majoring in Human Resources Management. This was deepened through his Master of Commerce where he explored the critical role of technology in evolving work formats like remote, hybrid, and gig work. His post-graduate experience as a contract lecturer in Indonesia, and the shift in work dynamics due to the Covid-19 pandemic, further fueled his interest in these new work arrangements. In 2021 Bayu started his PhD, supported by a Wellington Doctoral Scholarship, in order to delve deeper into these changing work landscapes.

Short abstract

Bayu’s research looks into how visibility — the degree of observability both in terms of observing and being observed — influences the work process in hybrid work settings. In these environments, visibility is a double-edged sword. On one hand, it facilitates monitoring and mentoring, enhancing impromptu communication between superiors and subordinates. On the other, it risks interrupting work and compromising the flexibility that hybrid work promises. At the individual level, workers navigate this spectrum of visibility, balancing between being more visible and more invisible. Understanding how visibility affects work processes in hybrid work, particularly within specific industries or types of work, is crucial. Bayu hopes his research will directly inform practices for organisations navigating the challenges of the rising hybrid work arrangement.

Qualifications

MCom (Master of Commerce, Distinction), The University of New South Wales

BSc (Bachelor of Science, cum Laude), Universitas Gadjah Mada

Research interests

Bayu's research interests encompass a range of topics including digital work, the future of work, the changing nature of work, and the spatiotemporal aspect of work.

Publications

Conference Proceedings:

  • Nuswantoro, B., Richter, A., & Riemer, K. (2023). Conceptualizing Visibility in Hybrid Work. Proceedings of the 44th International Conference on Information Systems (ICIS), 3. Link
  • Nuswantoro, B., & Richter, A. (2024). Avatars as Visibility Artifacts in Digital Work. Proceedings of the 32nd European Conference on Information Systems (ECIS), 15. Link
  • Nuswantoro, B., & Richter, A. (2024) [Forthcoming]. Visibility Artifacts in Hybrid Work. Proceedings of the 45th International Conference on Information Systems (ICIS).

Extended Abstracts:

  • Technology, Research, Education, Opinion (TREO) Talks:
  • Nuswantoro, B., & Richter, A. (2023). Hybrid Literature Search: Hermeneutic Meets Systematic. ICIS 2023 TREOS, 74. Link
  • Nuswantoro, B., Sullivan, R., & Richter, A. (2024) [Forthcoming]. GIFluent: The Role of Non-Textual Communication in Remote Teams 🧐. ICIS 2024 TREOS.