Perhaps the question should be, what doesn’t a Business Analyst (BA) do? If you’ve used an information system, you partly have a Business Analyst to thank. Regardless of whether the system was developed using an agile or traditional approach, the role of a BA is essential for ensuring the project runs smoothly, and that there is strong communication between the business and development communities. Information systems are not solely technical – there is a strong emphasis on people, processes, and data too. That's where the BA comes in.
Honing your communication, organisational, analytical thinking and problem-solving, and relationship management skills are key to being an effective BA, alongside robust knowledge of the business structure you’re working in.

Watch a free 9-min taster lecture
Watch Dr. Cathal Doyle, who teaches on the Master of Professional Business Analysis (MBusAn) programme, explain what a Business Analyst is and what their characteristics are in this taster lecture.
Register to watchIf you want to solve complex business problems using technology, processes, and data, the MBusAn the Master of Professional Business Analysis (MBusAn) shows you how. Designed for people from any background, this programme equips you with a strong, industry-focused qualification.
Gain skills in business and systems analysis, databases and analytics, management, and Information Systems strategies, building on your existing talents and skills. Through hands-on experiences and real-world projects, the MBusAn prepares you to launch your career as a business analyst.